To avoid falling victim to common scams, experts in the moving industry recommend consumers do the following:
- Go with a company that has a well-known and recognized name
- Get a referral from friends, family, neighbors, and colleagues
- Ask for an in-home estimate, to ensure accuracy of the estimate
- Don’t always go with the lowest price
- Do not pay up-front fees
- Conduct research on the government website protectyourmove.gov to find out if a mover is licensed for interstate moves by the Federal Motor Carrier Safety Association.
- Get all details of the transaction in writing
- Request a copy of “Your Rights and Responsibilities When You Move,” a brochure created by the Federal Highway Administration that outlines consumers’ rights. Federal law requires movers to give this to customers prior to an interstate move.
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